Policies and Procedure Disclosure

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Carla A. Rose

2335 St. Lukes Church Road

Salisbury, NC 28146

704-239-6261

www.carlaroserce.com

Policies & Procedure Disclosure

Date of Publication: May 15, 2024

Legal Name of Education Provider: Carla A. Rose

Advertised Name of Education Provider: Carla Rose

NOTE: This may differ from the Legal Name only if the Education Provider has registered an assumed or trade name with the NC Secretary of State.

Name of Education Director: Carla A. Rose

Names of Full-Time Officials and Faculty: Carla A. Rose

Education Provider Certification

Carla Rose is certified by the North Carolina Real Estate Commission. The Commission’s address is 1313 Navaho Drive, Raleigh, NC 27609. Any complaints concerning the Education Provider or its affiliated instructors should be directed in writing to the Commission. A link to the Complaint Form is provided on the Commission’s homepage (ncrec.gov).

Per Commission Rule 58H .0204, the Education Provider must provide each prospective student with a copy of the Education Provider’s Policies & Procedures Disclosure (PPD) prior to payment of any non-refundable tuition or fee. The PPD, which is required by the NC Real Estate Commission, outlines Education Provider policies plus the rights and obligations of the Provider and the student. A signed certification that a student received a copy of the PPD must be retained by the Provider. 

No student shall be denied admission on the basis of age, sex, race, color, national origin, Familial status, handicapping condition, or religion.

Course Offerings

Carla Rose conducts:

Only the annual Continuing Education courses needed to maintain a real estate license on active status.

Broker Continuing Education Courses

Purpose of the Continuing Education Program 

The primary objective of the mandatory Continuing Education Program is to help assure that licensees possess the knowledge, skills, and competency necessary to function in the real estate business in a manner that protects and serves real estate consumers and the public interest.

Per G.S.93A-38.5, brokers must complete eight (8) credit hours of instruction annually in subjects approved by the Commission in order to retain eligibility to actively engage in real estate brokerage. Per Commission Rule 58A .1702, the eight hours must be comprised of an Update course and four credit hours of elective courses. 

Course Description(s) 

2024-2025 General Update (GenUp). 

2024-2025 Broker-in-Charge Update (BICUP).

Course Materials 

Carla Rose will provide each student with a PDF version of the Student Manual and any additional required documentation. Printed copies of the Student Manual can be purchased the day of class.

Eligibility Requirements for Course Completion Certificate 

Per Commission Rule 58A .1705(a): 

In order to receive credit for completing an approved continuing education course, a broker shall: 

(1) attend at least 90 percent of the scheduled instructional hours for the course; 

(2) provide his or her legal name and license number to the education provider; 

(3) present his or her pocket card or photo identification card, if necessary; and 

(4) personally perform all work required to complete the course.

Tuition

$40.00 – Includes only the PDF version of the Update Student Manual. 

Registration, Enrollment, and Conduct

Registration

To enroll in a course with Carla Rose, prospective students must complete a registration form online or contact the provider by email. Information needed to register will include their name as it appears on their pocket card and their NC Real Estate License number. Confirmation of this information will be checked against the roster prior to and/or during class registration.

For online synchronous distance classes, the following items are required:

An internet connection – broadband wired or wireless

Microphone – built in or plug in

Webcam – built in or plug in

Laptop or Desktop preferred. Tablets allowed.

Tuition and Fees

Carla Rose accepts the following forms of payment: cash, check or credit card.

Tuition must be received prior to the start of the class.

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The penalty for a check returned for insufficient funds is: $35.00.

Attendance

With the instructor or the sponsor’s permission, a 10 percent absence allowance may be permitted at any time during the course, except that it may not be used to skip the last 10 percent of the course unless the absence is: 

· Approved by the instructor; and 

· For circumstances beyond the broker’s control that could have not been reasonably foreseen by the broker, such as: 

· An illness; 

· A family emergency; or 

· Acts of God. 

Attendance will be closely monitored, including late arrivals and early departures from class sessions and from all scheduled breaks, during in-person and synchronous distance learning courses. All time missed will be recorded for each student. No refunds will be provided to students who are barred from class or ejected for violating attendance rules. 

Monitoring of Synchronous Courses 

· Students are required to have their camera on at all times unless on a regularly scheduled break. Cameras off during instruction time will be counted as missed class time.

Course Cancellation or Rescheduling / Refunds

Carla Rose reserves the right to cancel or reschedule a course as needed. Students enrolled in a rescheduled or cancelled course will be given a minimum 48 hours notice of the cancellation or revised course schedule. 

If a course is cancelled or rescheduled, students will have the following options: transfer to a later course or a full refund.

Withdrawals and Transfers / Refunds

A student may withdraw from a course by giving written notice to the Education Provider within 24 hours prior to the start of the course. In such event, the student will have the following options: transfer to a later course or a full refund.

A student who terminates enrollment in a course either with written notice to the Education Provider or by no longer attending a course on or after the 10% absence period, as stated in Commission Rule 58A.1705(a), will not be entitled to a refund of any portion of paid Tuition. 

Student Conduct

Students are expected to conduct themselves in a professional manner. Students should actively participate in the class without causing disruption and should refrain from engaging in personal or professional business while in class, except during regularly scheduled breaks. Students are not permitted to record audio, video or live stream any portion of the class without the expressed permission of the Instructor. 

Cheating

If a student is discovered to be cheating in any manner during an examination, the student will be immediately dismissed, will receive a failing course grade, will not be eligible for any retake or makeup policies, and will be reported to the NC Real Estate Commission [per Commission Rule 58H .0203(h)].

I certify that the information contained in this Policies & Procedures Disclosure is true and correct and that Carla Rose will abide by the policies herein.

Carla A. Rose

Education Director

I certify that I received a copy of Carla A. Rose’s Policies & Procedures Disclosure prior to payment of any non-refundable course registration fee or tuition.

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Signature of Respective Student

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Full Legal Name of Prospective Student